DESIGN AND IMPLEMENTATION OF A COMPUTERISED RESTURANT MANAGEMENT INFORMATION SYSTEM

ABSTRACT

This project work is primarily designed to give an insight to computer based restaurant management information system. It is as a result of problem associated with the existing system which involves the use of manual method in keeping information in the system. So among the numerous problems associated with the existing system are; staff are spending far too much time chasing mistakes instead of tending to customers, sales going unrecorded, inventory doesnt match your tallies and other. Computerized management information system database information system used by restaurant personnel to collect data, process it and also store it for future use. Researcher used visual basic in designing the system and Microsoft office as the database system.

CHAPTER ONE

INTRODUCTION

Computerised restaurant management information system is database program that keeps record of all transaction carried out in the restaurant on daily bases. The system helps the restaurant management to keep adequate record of all transactions carried out and does that will still be carried out by the restaurant and maintain the database of the restaurant.

1.1 BACKGROUND OF THE STUDY

Various types of fall into several industry classifications based upon menu style, preparation methods and pricing. Additionally, how the food is served to the customer helps to determine the classification.

Historically, restaurant referred only to places that provided tables where one sat down to eat the meal, typically served by a Waiter. Following the rise of Fast food and restaurants, a Retronym for the older standard restaurant was created, sitdown restaurant. Most commonly, sitdown restaurant refers to a casual dining restaurant with Table service, rather than a or a diner, where one orders food at a Countertop. Sitdown restaurants are often further categorized, in North America, as familystyle or .

1.2 STATEMENT OF THE PROBLEMS

Sales and services are the fundamental tools in any business organization the profit and loose of any business depends on detailed information on sales and services made to aid in decision making and implementation, if accountability is not checked, then the business is sure to collapse, as a result in a any retail and hospitality business there is a need for a system that gives feedback to the management to aid decision making, this is where computerized management information system comes handy

Besides, staffing a restaurant can be tricky because demand for food will likely fluctuate dramatically, often due to variables that you cannot track. Identify any variables you do observe that influence traffic in your restaurant, such as weather and day of the week. Build a weekly schedule to staff your restaurant in accordance with these variables, such as scheduling additional staff on Saturday night if that is your busiest shift.

1.3 OBJECTIVES OF THE STUDY

The main objectives of the study are the Design, Documentation and Implementation of a Computerized Restaurant Management Information System. While the subsidiary objectives are: To determine how computerized management information system has facilitated increase productivity, decrease paperwork, and ability to analyze trouble spots. To determine how the system will increase the level of services quality and Customer satisfaction

1.4 SIGNIFICANCE OF THE STUDY

The study is primarily aimed at increasing efficiency in operation, reducing time and running cost, monitoring and the recording of the activities and total administration in Jeveniks Restaurant Ltd Enugu by introducing a computerized Restaurant Management information System.